Demo mode. New workspaces open on fictional sample books. Reminders stay in the Outbox and are not emailed. Plans activate without a card until a Stripe key is set.
PaidUp is self-serve. The help page covers setup, reminders, bill audit, filing windows, and texts. Write support@paidupai.com or use the form. There is no phone line on this product.
Connecting a sandbox company: use development keys and INTUIT_ENV=sandbox.
Reminders only reaching you: test mode is still on. That is the default.
A bill flag looks wrong: dismiss it, or correct the bill in QuickBooks and sync again.
Disconnect and data deletion live under Settings and on the disconnect page.